Job Description
Senior Associate – Legal Services & Operations
Location: London
Salary: £75,000 – £87,000 + Bonus + Benefits
Are you an experienced Senior Litigator or Legal Operations Specialist looking to pivot beyond traditional fee-earning into a high-impact, business-critical leadership role? Our client—a leading, modern legal services organisation—is seeking an ambitious Senior Associate to oversee the delivery, operational efficiency, and performance of its legal services platform in London. This position provides an exceptional platform for a senior professional to exercise genuine strategic influence while managing multi-disciplinary legal teams at scale.
The Opportunity
Combining legal oversight, team leadership, and operational management, this role is designed for a strategic thinker who wants a seat at the table in driving process optimization and service excellence. Working closely with executive leadership, you will supervise end-to-end legal service delivery across litigation, advocacy, and support functions. Backed by cutting-edge legal technology and a modern delivery model, you will drive operational efficiency, maintain strict compliance frameworks under the Legal Services Act, and oversee complex, high-value matters without the traditional billable hours pressure.
Key Responsibilities & Requirements
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Qualifications & Background: Qualified Solicitor (England & Wales) with 6+ years PQE, possessing a strong foundation in civil litigation (experience in volume, insurance, or defendant litigation is highly advantageous).
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Leadership & Operations: Proven track record in team supervision, resourcing, performance management, and process improvement within a scaled legal delivery or legal operations environment.
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Compliance & Quality Assurance: Comprehensive understanding of risk management and compliance frameworks under the Legal Services Act, including matter auditing and quality control.
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Commercial Strategy: Commercially minded and process-driven, with the ability to balance risk, efficiency, and client satisfaction while contributing to high-level strategic decision-making.
Package & Benefits
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Compensation: £75,000 – £87,000 base salary dependent on experience, plus a competitive performance-related bonus scheme.
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Strategic Influence: Direct involvement in operational leadership, business development initiatives, and platform expansion.
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Work-Life Balance: Hybrid and flexible working arrangements supported by modern legal tech and a forward-thinking culture.
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Retirement & Perks: Comprehensive pension scheme, funded ongoing professional development, generous annual leave allowance, and private healthcare options.
How to Apply
To discuss this opportunity in complete confidence, please contact David Hawthorne-Finch directly:
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Email: d.hawthorne-finch@h-fts.com
Hawthorne-Finch Talent Solutions is acting as an employment agency for this vacancy. All applications and enquiries are handled with the strictest confidence.