Senior Associate – Legal Services & Operations

Location: London
Salary: £75,000 – £87,000 + Bonus + Leadership Opportunity

A leading legal services organisation is seeking a Senior Associate to take on a broad, business-critical leadership role overseeing the delivery and performance of its legal services platform.

This opportunity goes beyond a traditional Senior Associate position, combining legal expertise, operational management, and strategic input. It is ideally suited to a senior litigator or legal professional looking to step into a wider leadership role with real influence over service delivery and performance.

The Role

You will play a key role in managing and enhancing the performance of all legal services, working closely with senior leadership to drive quality, efficiency, and client outcomes.

Key responsibilities include:

• Leading and supervising multi-disciplinary legal teams, including litigation, advocacy, and support functions
• Overseeing the end-to-end delivery of legal services, ensuring consistent quality and client satisfaction
• Maintaining and enhancing compliance frameworks, including supervision under the Legal Services Act
• Driving operational efficiency, process improvement, and service optimisation
• Managing performance, resourcing, and utilisation across teams
• Overseeing high-value and complex matters, including audit and review processes
• Contributing to strategic and operational decision-making
• Supporting client relationships through training, engagement, and service development initiatives

About You

You will be:

• A qualified solicitor with 6+ years’ PQE
• Experienced in civil litigation (volume, insurance, or defendant work advantageous)
• Proven in team leadership, supervision, or operational management within a legal environment
• Commercially aware, process-driven, and comfortable managing delivery at scale
• Highly organised, with the ability to balance quality, risk, and efficiency
• Comfortable operating in a fast-paced, high-volume legal services environment

Experience within advocacy services, legal operations, or scaled legal delivery models would be highly advantageous.

Why Apply?

• Step into a broader leadership role beyond traditional fee-earning
• Gain exposure to operational and strategic decision-making
• Join a scalable and modern legal services platform
• Work closely with senior leadership on business-critical initiatives
• Competitive salary with performance-related bonus

For more information, contact:

David Hawthorne-Finch
0333 996 2882
d.hawthorne-finch@h-fts.com